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DiaSphere

Region
Yerevan, Armenia
Services
Design and branding
CRM and API
Mobile applications
Year
2022
Duration
125 days

Overview

A mono-ethnic social network uniting diaspora members across different countries. We developed a mobile app for members and a CRM system for representative offices, bringing together communication, news, job search, mutual aid, and support for community initiatives into a single ecosystem.

Results

Challenges & Solutions

Manage representative offices across countries
We implemented a three-tier management structure: regional communities, country representative offices, and the central community. The CRM includes member database management, publications, and inquiry processing, featuring role-based access control tailored to each representative's area of responsibility.

Member verification and moderation
We implemented user data verification by community representatives. Access to different sections is gated by verification status: prior to confirmation, users can only access public news. Classifieds undergo pre-moderation and have a dedicated pending approval status.

Seamless cross-lingual communication
We integrated private chats, direct communication with community representatives, and user support. The platform features in-chat message translation to the recipient's language and a five-language interface, enabling members from different countries to interact on a unified platform.

News, events, and feedback
We created dedicated sections for news, events, and national history, featuring category-based filtering. We added public and anonymous polls, result viewing, and an archive of past votes.

Mutual aid and engagement
We integrated classifieds, job listings, and resumes directly into member profiles. To drive user activity and community involvement, we added rating systems, achievements, and friend invitations.

Donations and reporting
We enabled community representatives to create fundraising campaigns, allowing users to view goals and contribute. Initiatives are linked to reporting features, allowing members to track the impact of their support.

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App language versions

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Countries with active communities

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Potential users

In Real Life

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