Kochkalov
Saint Petersburg, Russia
Website development
2019
57 days
Overview
Website for the Kochkalov legal group. We combined services for individuals, companies, and creditors, reference materials, and an online bankruptcy quiz. Visitors can find the relevant practice area, describe their situation, and request a consultation.
Results
Separate user journeys for different client types.
We built multi-level navigation categorized by audience and legal practice area. Individual services received dedicated pages, while general practice areas are accessible from multiple sections. This allows visitors to find help either by client type or by specific task.
Digitize the initial client survey.
We developed a step-by-step questionnaire covering debt, income, assets, and marital status. It includes single and multiple-choice options, numeric fields, and additional clarification inputs. A progress indicator helps users navigate the form-filling process.
Connect the questionnaire to follow-up consultations.
At the end of the quiz, we placed a contact form and a results screen with explanations regarding specific case circumstances. Service pages include consultation request options, and the support center consolidates phone, email, and messenger contacts.
Result
The legal group received a website that combines a service catalog with an initial client survey. Clients can start their journey with the company using the scenario that suits them best: exploring a service, taking the quiz, or reaching out directly.
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