Unify operations across the international network.
We created a web-based CRM and mobile interface for rental company staff. We connected the core operational sections: rental assets, bookings, client profiles, verifications, and messages. From an order, staff can navigate to the client, review their data, and continue providing service.

Organize management of various rental categories.
We implemented the ability to add and edit cars, yachts, real estate, and private jets. The asset cards consolidate photos, descriptions, specifications, pricing, rental periods, and deposits. Catalog management is available both in the CRM and the mobile app.

Streamline booking processing.
We developed an order list with search, statuses, and navigation to detailed views. The booking consolidates the selected asset, client, dates, pricing, and rental terms. We added actions for confirming and closing orders, allowing staff to guide each order sequentially through the service stages.

Implement a proprietary KYC service.
We set up the uploading of client data and documents with automated validity checks. After the initial verification, the materials are sent for manual review. Staff review the documents and make a decision, while the verification status is displayed in the client profile and the user list.

Connect client profiles with personalized service.
We consolidated contact details, verification materials, and available actions within the user profile. We implemented bonus accrual and the creation of special offers, enabling staff to manage individual service terms directly within the system.

Integrate client communication.
We added an online chat, a list of dialogues, and chat search. Staff can initiate communication directly from the user profile: they have access to the client's information and verification details necessary to answer rental inquiries.

Provide management with an overview of service operations.
We prepared a dashboard with summarized metrics for bookings, available assets, and expenses, as well as the distribution of interest across rental categories. Key information is consolidated on a single screen for operational control.